Privacy Policy

Last updated: 19 September 2026

Who we are and our role as data controller

celebwatchvo operates as the data controller for the purposes of this privacy policy. We are a United Kingdom based provider of professional media feed services including video operations, live signal management, content distribution, camera work and the creation of reliable high quality feeds for news programmes and television broadcasting. Our registered address is Unit 42, Metropolitan Park, Halifax Road, London, UB6 8XU, United Kingdom. We can be contacted at [email protected] or by telephone on 020 3411 9981.

Scope of this notice and who it covers

This privacy policy applies to all visitors to our website, individuals who submit enquiries through our contact form, clients who engage our media services, and any other persons whose personal data we process in the course of our commercial activities. It explains how we collect, use, store and share personal data in compliance with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.

Categories of personal data we collect and their sources

We collect personal data directly from you when you complete our contact form, request a quote or enter into a service agreement. This includes your name, job title, organisation, email address, telephone number and any additional information you choose to provide. We may also receive technical data such as IP address, browser type and device identifiers through automated means when you interact with the site. In limited cases we obtain data from third party sources such as public business directories or referrals from existing clients.

Purposes of processing and the legal basis for each purpose

We process personal data for the following purposes. To respond to enquiries and provide quotations the legal basis is legitimate interests or, where required, consent. To perform contracts for media feed services the legal basis is contractual necessity. For marketing communications the legal basis is consent or legitimate interests where you have previously engaged with our services. For website analytics and improvement the legal basis is legitimate interests. For compliance with legal obligations such as record keeping the legal basis is legal obligation.

Whether providing data is required and the consequences of not providing it

Providing certain personal data is necessary to respond to your enquiry or to deliver our services. If you do not provide the required information we may be unable to process your request, enter into a contract or deliver the requested media feed services. You are not obliged to provide data for marketing purposes and can withdraw consent at any time without affecting the lawfulness of processing already carried out.

Cookies and similar technologies

We use cookies and similar technologies to ensure the site functions correctly, to remember your preferences and to understand how visitors use the site. Details of the specific cookies we use, their purposes and how to manage them are set out in our separate Cookie Policy which is accessible via the site wide cookie banner and footer links.

Processors, service providers, recipients and disclosures required by law

We engage carefully selected processors and service providers including cloud hosting providers, email delivery services, analytics platforms and professional advisers. These processors act only on our instructions and are bound by appropriate contracts. We may also disclose personal data where required by law, regulation or court order, or to protect our rights and the safety of others.

International transfers and the safeguards used

Some of our processors may be located outside the United Kingdom. Where personal data is transferred internationally we ensure appropriate safeguards are in place such as standard contractual clauses approved by the Information Commissioner or other lawful transfer mechanisms under the UK GDPR.

Retention periods and criteria for deciding them

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for two years. Contractual records are kept for at least six years to meet statutory accounting and tax requirements. Marketing consent records are retained until consent is withdrawn or for a maximum of three years after the last interaction. Technical logs are deleted after twelve months unless required for security investigations.

Security and data minimisation practices

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. These include access controls, encryption where appropriate, regular security assessments and staff training. We apply data minimisation principles so that only the personal data necessary for each purpose is collected and processed.

Your data subject rights and how to exercise them

Under the UK GDPR you have the right to access, rectification, erasure, restriction of processing, data portability and objection. You may exercise these rights by contacting us at [email protected] or 020 3411 9981. We will respond to verified requests without undue delay and within one month, extendable by two further months where necessary.

Right to withdraw consent and object to direct marketing or profiling

Where processing is based on consent you may withdraw that consent at any time by using the unsubscribe link in our emails or by contacting us directly. You also have the right to object to processing for direct marketing purposes and to any profiling activities we may undertake. Objections can be submitted via the contact details above.

Right to complain to the supervisory authority

If you are not satisfied with our response or believe we have not handled your personal data in accordance with the law you have the right to lodge a complaint with the Information Commissioner Office, the UK supervisory authority. Contact details and guidance are available on the ICO website.

Children and age restrictions

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without appropriate consent we will delete that data promptly.

Automated decision making and profiling

We do not engage in automated decision making that produces legal or similarly significant effects. Any profiling we undertake is limited to basic segmentation for marketing purposes and you may object to such processing as described above.

Changes to this policy and effective date

We may update this privacy policy from time to time to reflect changes in law, technology or our business practices. The current version will always be posted on this page with the last updated date clearly stated. We encourage you to review the policy periodically.